FAQ

  • What areas do you deliver to?

    We deliver to a variety of areas. Below is a list of postcodes we currently serve:

    all postcodes starting with SE ( i.e. SE1, SE2, SE3…SE28)
    all postcode starting with BR (BR1, BR2, BR3 … BR8)

    To check if we deliver to your specific area, please enter your postcode during checkout. If your postcode isn't listed, please contact us, and we'll do our best to accommodate you.

  • When can I expect my delivery?

    Delivery Info
    We deliver to postcodes starting with SE and BR.
    Deliveries are available Monday–Friday, 9 AM – 8 PM.

    Orders placed before 3 PM: Delivery either the same day or next day, depending on bun availability.

    Orders placed after 3 PM: Delivery will be the day after.

    If there are any changes to your delivery, we will contact you before confirming.

    Delivery fees:

    Orders over £15: £7.99 delivery fee

    Orders under £15: £15 delivery fee

    Call us at 077-7928-2828 if you need to update your delivery.

    Please refrigerate cakes upon arrival for the best freshness.on goes here

  • Do you offer catering for events?

    Yes! We provide catering for events, from small gatherings to larger celebrations. Whether you're hosting a corporate meeting, birthday party, wedding cakes, or special occasion, we can supply freshly baked buns and other treats to make your event even more special.
    To view our selections of cakes and treats, visit our Rita’s Bakery instagram page.

    Get in touch with us to discuss your needs, and we'll help you create the perfect selection for your guests.

    Would you like to include details about minimum orders or lead time for placing orders?

  • When can I pick up my order?

    We’ll send you a confirmation email as soon as your order is placed, but please wait for a separate "Ready for Pick-Up" notification before heading to the store.

    Orders are usually ready within 30 minutes, but it may take a little longer during busy times.

    We appreciate your patience and will let you know as soon as your order is fresh and ready! If you have any questions, feel free to reach out—we’re happy to help. 😊